We want you to shop with complete confidence. That's why you have 30 days from the delivery date of your order to contact us if you experience any issue.
If your product arrives damaged, has a manufacturing defect, or does not match the description, you may be entitled to a replacement, repair, or refund, in accordance with the consumer protection laws applicable in your country of purchase.
If you wish to return your order because you changed your mind, the item must be unused, in its original condition, and returned with its original packaging whenever possible.
For reasons of hygiene and health protection, we cannot accept returns of personal care or hygiene products that have been opened, used, or unsealed after delivery, unless they are defective or as required by applicable consumer protection law.
This policy does not affect any legal rights you may have under the consumer protection laws applicable in your country.
To request a return or report an issue, please contact our customer support team with your order number and a brief description of the reason for your request. We will review your request and provide instructions as soon as possible.